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Arvind Malhotra

Active 1997–2024

55
Papers
21,222
Citations
35
h-index
43
i10-index

Citations

Citations per year for Arvind Malhotra1970: 1 citations1999: 1 citations2000: 4 citations2001: 11 citations2002: 29 citations2003: 74 citations2004: 118 citations2005: 140 citations2006: 162 citations2007: 223 citations2008: 218 citations2009: 260 citations2010: 272 citations2011: 287 citations2012: 288 citations2013: 257 citations2014: 308 citations2015: 305 citations2016: 297 citations2017: 331 citations2018: 308 citations2019: 351 citations2020: 382 citations2021: 409 citations2022: 349 citations2023: 283 citations2024: 357 citations2025: 185 citations2026: 22 citations1971–1998: no citations, so these years are not shown

Citation sources

Countries

World map of the countries and regions citing this authorUnited States: 1,528 citing papers, 20.6% of this breakdownChina: 585 citing papers, 7.9% of this breakdownUnited Kingdom: 419 citing papers, 5.7% of this breakdownTaiwan: 388 citing papers, 5.2% of this breakdownAustralia: 333 citing papers, 4.5% of this breakdownGermany: 304 citing papers, 4.1% of this breakdownCanada: 266 citing papers, 3.6% of this breakdownIndia: 233 citing papers, 3.2% of this breakdownMalaysia: 228 citing papers, 3.1% of this breakdownSpain: 189 citing papers, 2.6% of this breakdownFrance: 179 citing papers, 2.4% of this breakdownSouth Korea: 171 citing papers, 2.3% of this breakdown
0%20.6%Other 34.8%

Institutions

Fields

  • Business, Management and Accounting38.1%
  • Social Sciences23.9%
  • Computer Science14.4%
  • Decision Sciences12.4%
  • Psychology5.1%
  • Engineering2.8%
  • Other3.3%

Topics

  • Technology Adoption and User Behaviour10%
  • Knowledge Management and Sharing8.8%
  • Innovation and Knowledge Management6.3%
  • Digital Marketing and Social Media6%
  • Customer Service Quality and Loyalty5.8%
  • Open Source Software Innovations3%
  • Other60.1%

Coauthors

All papers

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  1. Knowledge Management: An Organizational Capabilities Perspective

    Authors: Andrew H. Gold, Arvind Malhotra, Albert H. Segars - Journal of Management Information Systems, J. Manag. Inf. Syst. 2001 cited by 6,072

  2. E-S-QUAL

    Authors: A. Parasuraman, Valarie A. Zeithaml, Arvind Malhotra - Journal of Service Research 2004 cited by 3,847

  3. Digital transformation as a springboard for product, process and business model innovation

    Authors: Stefano Bresciani, Kun‐Huang Huarng, Arvind Malhotra, Alberto Ferraris - Journal of Business Research 2021 cited by 398

  4. Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge

    Authors: Valarie A. Zeithaml, A. Parasuraman, Arvind Malhotra - Journal of the Academy of Marketing Science 2002 cited by 2,682

  5. Towards an information systems perspective and research agenda on crowdsourcing for innovation

    Authors: Ann Majchrzak, Arvind Malhotra - The Journal of Strategic Information Systems, J. Strateg. Inf. Syst. 2013 cited by 466

  6. Research Commentary - Seeking the Configurations of Digital Ecodynamics: It Takes Three to Tango

    Authors: Omar A. El Sawy, Arvind Malhotra, Youngki Park, Paul A. Pavlou - Information Systems Research, Inf. Syst. Res. 2010 cited by 386

  7. Spurring Impactful Research on Information Systems and Environmental Sustainability

    Authors: Arvind Malhotra, Nigel P. Melville, Richard T. Watson - MIS Quarterly, MIS Q. 2013 cited by 233

  8. Effect of Knowledge-Sharing Trajectories on Innovative Outcomes in Temporary Online Crowds

    Authors: Ann Majchrzak, Arvind Malhotra - Information Systems Research, Inf. Syst. Res. 2016 cited by 132

  9. Absorptive Capacity Configurations in Supply Chains: Gearing for Partner-Enabled Market Knowledge Creation1

    Authors: Arvind Malhotra, Sanjay Gosain, Omar A. El Sawy - MIS Quarterly 2005 cited by 992

  10. Thinking strategically about blockchain adoption and risk mitigation

    Authors: Arvind Malhotra, Hugh M. O’Neill, Porter Stowell - Business Horizons 2021 cited by 71

  11. The Postpandemic Future of Work

    Authors: Arvind Malhotra - Journal of Management 2021 cited by 115

  12. Evaluating Customer Information Breaches as Service Failures: An Event Study Approach

    Authors: Arvind Malhotra, Claudia Kubowicz Malhotra - Journal of Service Research 2010 cited by 146

  13. Perceived Individual Collaboration Know-How Development Through Information Technology - Enabled Contextualization: Evidence from Distributed Teams

    Authors: Ann Majchrzak, Arvind Malhotra, Richard John - Information Systems Research, Inf. Syst. Res. 2005 cited by 345

  14. Socio-Technical Affordances for Large-Scale Collaborations: Introduction to a Virtual Special Issue

    Authors: Arvind Malhotra, Ann Majchrzak, Kalle Lyytinen - Organization Science 2021 cited by 53

  15. Pro-socially motivated interaction for knowledge integration in crowd-based open innovation

    Authors: Yao Sun, Philipp Tuertscher, Ann Majchrzak, Arvind Malhotra - Journal of Knowledge Management, J. Knowl. Manag. 2020 cited by 42

  16. The dark side of the sharing economy ... and how to lighten it

    Authors: Arvind Malhotra, Marshall W. Van Alstyne - Communications of the ACM, Commun. ACM 2014 cited by 377

  17. Coordinating for Flexibility in e-Business Supply Chains

    Authors: Sanjay Gosain, Arvind Malhotra, Omar A. El Sawy - Journal of Management Information Systems, J. Manag. Inf. Syst. 2004 cited by 457

  18. How Open Crowds Self-Organize

    Authors: Ann Majchrzak, Arvind Malhotra, Michael A. Zaggl - Academy of Management Discoveries 2020 cited by 47

  19. Unleashing the Crowd: Collaborative Solutions to Wicked Business and Societal Problems

    Authors: Ann Majchrzak, Arvind Malhotra - 2019 cited by 28

  20. Governing crowdsourcing for unconstrained innovation problems

    Authors: Michael A. Zaggl, Arvind Malhotra, Oliver Alexy, Ann Majchrzak - Strategic Management Journal 2023 cited by 24

  21. A conceptual framework for understanding e-service quality : implications for future research and managerial practice

    Authors: Valarie A. Zeithaml, A. Parasuraman, Arvind Malhotra - Marketing Science Institute eBooks 2000 cited by 838

  22. Leading Virtual Teams

    Authors: Arvind Malhotra, Ann Majchrzak, Benson Rosen - Academy of Management Perspectives 2007 cited by 540

  23. Leveraging Standard Electronic Business Interfaces to Enable Adaptive Supply Chain Partnerships

    Authors: Arvind Malhotra, Sanjay Gosain, Omar El Sawy - Information Systems Research, Inf. Syst. Res. 2007 cited by 236

  24. Managing Crowds in Innovation Challenges

    Authors: Arvind Malhotra, Ann Majchrzak - California Management Review 2014 cited by 127