Trends in Electronic Health Record Inbox Messaging During the COVID-19 Pandemic in an Ambulatory Practice Network in New England

Bidisha Nath; Brian Williams; Molly M. Jeffery; Ryan O’Connell; Richard Goldstein; Christine A. Sinsky; Edward R. Melnick

doi:10.1001/jamanetworkopen.2021.31490

Trends in Electronic Health Record Inbox Messaging During the COVID-19 Pandemic in an Ambulatory Practice Network in New England

Authors: Bidisha Nath, Brian Williams, Molly M. Jeffery, Ryan O’Connell, Richard Goldstein, Christine A. Sinsky, Edward R. Melnick - JAMA Network Open 2021 cited by 94

This cross-sectional study compares patient electronic health record (EHR) inbox message volume in an ambulatory practice network in New England during the COVID-19 pandemic with prepandemic levels.