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Jochen Wirtz

1984–2025 年に発表

64
論文数
19,609
被引用数
45
h 指数
59
i10 指数

被引用数

Jochen Wirtz の年別被引用数1905 年: 被引用 1 件1926 年: 被引用 1 件1986 年: 被引用 2 件2000 年: 被引用 1 件2001 年: 被引用 3 件2002 年: 被引用 6 件2003 年: 被引用 2 件2004 年: 被引用 23 件2005 年: 被引用 14 件2006 年: 被引用 15 件2007 年: 被引用 20 件2008 年: 被引用 39 件2009 年: 被引用 37 件2010 年: 被引用 44 件2011 年: 被引用 35 件2012 年: 被引用 53 件2013 年: 被引用 41 件2014 年: 被引用 55 件2015 年: 被引用 51 件2016 年: 被引用 72 件2017 年: 被引用 70 件2018 年: 被引用 83 件2019 年: 被引用 170 件2020 年: 被引用 264 件2021 年: 被引用 341 件2022 年: 被引用 495 件2023 年: 被引用 1,074 件2024 年: 被引用 1,799 件2025 年: 被引用 1,199 件2026 年: 被引用 188 件2027 年: 被引用 1 件1906〜1925 年は被引用が無いため表示していません1927〜1985 年は被引用が無いため表示していません1987〜1999 年は被引用が無いため表示していません

引用元

国・地域

この著者を引用した国・地域の世界地図アメリカ合衆国: 引用元論文 1,072 件、この内訳の 13.1%中国: 引用元論文 893 件、この内訳の 10.9%イギリス: 引用元論文 617 件、この内訳の 7.5%インド: 引用元論文 492 件、この内訳の 6%ドイツ: 引用元論文 351 件、この内訳の 4.3%オーストラリア: 引用元論文 339 件、この内訳の 4.1%韓国: 引用元論文 235 件、この内訳の 2.9%スペイン: 引用元論文 205 件、この内訳の 2.5%フランス: 引用元論文 202 件、この内訳の 2.5%イタリア: 引用元論文 185 件、この内訳の 2.3%台湾: 引用元論文 185 件、この内訳の 2.2%マレーシア: 引用元論文 158 件、この内訳の 1.9%
0%13.1%その他 39.8%

機関

分野

  • Computer Science39.6%
  • Social Sciences17.8%
  • Business, Management and Accounting15.1%
  • Medicine11.8%
  • Decision Sciences4.5%
  • Psychology4.4%
  • その他6.8%

トピック

  • AI in Service Interactions13.5%
  • Digital Marketing and Social Media8%
  • Artificial Intelligence in Healthcare and Education5.8%
  • Technology Adoption and User Behaviour4.9%
  • Ethics and Social Impacts of AI3.7%
  • Social Robot Interaction and HRI3.1%
  • その他61%

共著者

全論文

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  1. Opinion Paper: "So what if ChatGPT wrote it?" Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy

    著者: Yogesh K. Dwivedi, Nir Kshetri, Laurie Hughes, Emma L. Slade, Anand Jeyaraj, Arpan Kumar Kar, Abdullah M. Baabdullah, Alex Koohang, Vishnupriya Raghavan, Manju Ahuja, Hanaa Albanna, Mousa Ahmad Albashrawi, Adil S. Al-Busaidi, Janarthanan Balakrishnan, Yves Barlette, Sriparna Basu, Indranil Bose, Laurence D. Brooks, Dimitrios Buhalis, Lemuria D. Carter, Soumyadeb Chowdhury, Tom Crick, Scott W. Cunningham, Gareth H. Davies, Robert M. Davison, Rahul De', Denis Dennehy, Yanqing Duan, Rameshwar Dubey, Rohita Dwivedi, John S. Edwards, Carlos Flavián, Robin Gauld, Varun Grover, Mei-Chih Hu, Marijn Janssen, Paul Jones, Iris A. Junglas, Sangeeta Khorana, Sascha Kraus, Kai R. Larsen, Paul Latreille, Sven Laumer, F. Tegwen Malik, Abbas Mardani, Marcello Mariani, Sunil Mithas, Emmanuel Mogaji, Jeretta Horn Nord, Siobhán O'Connor, Fevzi Okumus, Margherita Pagani, Neeraj Pandey, Savvas Papagiannidis, Ilias O. Pappas, Nishith Pathak, Jan Pries-Heje, Ramakrishnan Raman, Nripendra P. Rana, Sven-Volker Rehm, Samuel Ribeiro-Navarrete, Alexander Richter, Frantz Rowe, Suprateek Sarker, Bernd Carsten Stahl, Manoj Kumar Tiwari, Wil M. P. van der Aalst, Viswanath Venkatesh, Giampaolo Viglia, Michael R. Wade, Paul Walton, Jochen Wirtz, Ryan T. Wright - International Journal of Information Management, Int. J. Inf. Manag. 2023 被引用: 3,726

  2. Brave new world: service robots in the frontline

    著者: Jochen Wirtz, Paul G. Patterson, Werner H. Kunz, Thorsten Gruber, Vinh Nhat Lu, Stefanie Paluch, Antje Martins - Journal of service management 2018 被引用: 2,098

  3. Metaverse marketing: How the metaverse will shape the future of consumer research and practice

    著者: Yogesh K. Dwivedi, Laurie Hughes, Yichuan Wang, Ali Abdallah Alalwan, Sun Joo Ahn, Janarthanan Balakrishnan, Sergio Barta, Russell W. Belk, Dimitrios Buhalis, Vincent Dutot, Reto Felix, Raffaele Filieri, Carlos Flavián, Anders Gustafsson, Chris Hinsch, Svend Hollensen, Varsha Jain, Jooyoung Kim, Anjala S. Krishen, Jared Offei Lartey, Neeraj Pandey, Samuel Ribeiro‐Navarrete, Ramakrishnan Raman, Philipp A. Rauschnabel, Amalesh Sharma, Μαριάννα Σιγάλα, Cleopatra Veloutsou, Jochen Wirtz - Psychology and Marketing 2022 被引用: 829

  4. Artificial intelligence empowered conversational agents: A systematic literature review and research agenda

    著者: Marcello M. Mariani, Novin Hashemi, Jochen Wirtz - Journal of Business Research 2023 被引用: 300

  5. Service Robots, Customers, and Service Employees: What Can We Learn from the Academic Literature and Where are the Gaps?

    著者: Vinh Nhat Lu, Jochen Wirtz, Werner H. Kunz, Stefanie Paluch, Thorsten Gruber, Antje Martins, Paul G. Patterson - Journal of Service Theory and Practice 2020 被引用: 544

  6. Service robots: Applying social exchange theory to better understand human–robot interactions

    著者: Hyunsu Kim, Kevin Kam Fung So, Jochen Wirtz - Tourism Management 2022 被引用: 299

  7. AI in marketing, consumer research and psychology: A systematic literature review and research agenda

    著者: Marcello M. Mariani, Rodrigo Perez‐Vega, Jochen Wirtz - Psychology and Marketing 2021 被引用: 548

  8. Artificial intelligence in marketing: Topic modeling, scientometric analysis, and research agenda

    著者: Mekhail Mustak, Joni Salminen, Loïc Plé, Jochen Wirtz - Journal of Business Research 2020 被引用: 513

  9. Corporate digital responsibility

    著者: Lara Lobschat, Benjamin Mueller, Felix Eggers, Laura Brandimarte, Sarah Diefenbach, Mirja Kroschke, Jochen Wirtz - Journal of Business Research 2019 被引用: 505

  10. Corporate Digital Responsibility in Service Firms and Their Ecosystems

    著者: Jochen Wirtz, Werner H. Kunz, Nicole Hartley, James Tarbit - Journal of Service Research 2022 被引用: 256

  11. Service robots, agency and embarrassing service encounters

    著者: Valentina Pitardi, Jochen Wirtz, Stefanie Paluch, Werner H. Kunz - Journal of service management 2021 被引用: 206

  12. Immersive time (ImT): Conceptualizing time spent in the metaverse

    著者: Emmanuel Mogaji, Jochen Wirtz, Russell W. Belk, Yogesh K. Dwivedi - International Journal of Information Management, Int. J. Inf. Manag. 2023 被引用: 110

  13. Service robots: the dynamic effects of anthropomorphism and functional perceptions on consumers’ responses

    著者: Kevin Kam Fung So, Hyunsu Kim, Stephanie Q. Liu, Xiang Fang, Jochen Wirtz - European Journal of Marketing 2023 被引用: 85

  14. Digital transformation: A multidisciplinary perspective and future research agenda

    著者: Justin Paul, Akiko Ueno, Charles Dennis, Eleftherios Alamanos, Lucill J. Curtis, Pantea Foroudi, Agnieszka Kacprzak, Werner H. Kunz, Jonathan Liu, Reza Marvi, Sree Lekshmi Sreekumaran Nair, Ozlem Ozdemir, Eleonora Pantano, Θάνος Παπαδόπουλος, Olivia Petit, Sapna Tyagi, Jochen Wirtz - International Journal of Consumer Studies 2024 被引用: 194

  15. Corporate digital responsibility (CDR) in the age of AI: implications for interactive marketing

    著者: Werner H. Kunz, Jochen Wirtz - Journal of Research in Interactive Marketing 2023 被引用: 132

  16. AI concierge in the customer journey: what is it and how can it add value to the customer?

    著者: Stephanie Q. Liu, Khadija Ali Vakeel, Nicholas Smith, Roya Sadat Alavipour, Chunhao Wei, Jochen Wirtz - Journal of service management 2024 被引用: 73

  17. Consumer online privacy concerns and responses: a power–responsibility equilibrium perspective

    著者: May O. Lwin, Jochen Wirtz, Jerome D. Williams - Journal of the Academy of Marketing Science 2007 被引用: 366

  18. Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence

    著者: Jochen Wirtz, Johannes Hofmeister, Patricia Chew, Xin Ding - Service Industries Journal 2023 被引用: 81

  19. Metaperception benefits of service robots in uncomfortable service encounters

    著者: Valentina Pitardi, Jochen Wirtz, Stefanie Paluch, Werner H. Kunz - Tourism Management 2024 被引用: 58

  20. Platforms in the peer-to-peer sharing economy

    著者: Jochen Wirtz, Kevin Kam Fung So, Makarand Mody, Stephanie Q. Liu, HaeEun Helen Chun - Journal of service management 2019 被引用: 397

  21. Cost-effective service excellence

    著者: Jochen Wirtz, Valarie A. Zeithaml - Journal of the Academy of Marketing Science 2017 被引用: 223

  22. The Role of Marketing in Digital Business Platforms

    著者: Arvind Rangaswamy, Nicole Moch, Claudio Felten, Gerrit van Bruggen, Jaap E. Wieringa, Jochen Wirtz - Journal of Interactive Marketing 2020 被引用: 298

  23. Consumer responses to compensation, speed of recovery and apology after a service failure

    著者: Jochen Wirtz, Anna S. Mattila - International Journal of Service Industry Management 2004 被引用: 717

  24. ChatGPT and service: opportunities, challenges, and research directions

    著者: Μαριάννα Σιγάλα, Keng‐Boon Ooi, Garry Wei-Han Tan, Eugene Cheng‐Xi Aw, Tat‐Huei Cham, Yogesh K. Dwivedi, Werner H. Kunz, Kate Letheren, Anubhav Mishra, Rebekah Russell‐Bennett, Jochen Wirtz - Journal of Service Theory and Practice 2024 被引用: 40