Peter C. Verhoef
2001–2024 年に発表
- 44
- 論文数
- 29,375
- 被引用数
- 37
- h 指数
- 39
- i10 指数
被引用数
引用元
国・地域
機関
分野
- Business, Management and Accounting51.6%
- Social Sciences16.7%
- Computer Science11.7%
- Decision Sciences5.9%
- Engineering5.8%
- Economics, Econometrics and Finance1.8%
- その他6.5%
トピック
- Consumer Retail Behavior Studies10.1%
- Digital Marketing and Social Media10%
- Customer Service Quality and Loyalty9.2%
- Technology Adoption and User Behaviour6.7%
- Consumer Behavior in Brand Consumption and Identification5.6%
- Consumer Market Behavior and Pricing3.9%
- その他54.5%
共著者
- John Qi Dong8
- Thijs L. J. Broekhuizen6
- Dinh Khoi Nguyen5
- Jenny van Doorn4
- Katherine N. Lemon4
- Tammo H.A. Bijmolt4
- Nicolai Etienne Fabian3
- Peter S. H. Leeflang3
- Philip Hans Franses3
- Scott A. Neslin3
- Abhi Bhattacharya2
- Bas Donkers2
- Jacquelyn S. Thomas2
- Janny Hoekstra2
- P.K. Kannan2
- Sonja Gensler2
- Yakov Bart2
- A. Parasuraman1
- Andrew T. Stephen1
- Anna Torres1
- Anne L. Roggeveen1
- Björn Vroomen1
- Dennis Herhausen1
- Dhruv Grewal1
全論文
- Digital transformation: A multidisciplinary reflection and research agenda
著者: Peter C. Verhoef, Thijs Broekhuizen, Yakov Bart, Abhi Bhattacharya, John Qi Dong, Nicolai Etienne Fabian, Michael Haenlein - Journal of Business Research 2019 被引用: 4,729
- Understanding Customer Experience Throughout the Customer Journey
著者: Katherine N. Lemon, Peter C. Verhoef - Journal of Marketing 2016 被引用: 5,183
- From Multi-Channel Retailing to Omni-Channel Retailing
著者: Peter C. Verhoef, P.K. Kannan, J. Jeffrey Inman - Journal of Retailing 2015 被引用: 2,409
- Customer Experience Creation: Determinants, Dynamics and Management Strategies
著者: Peter C. Verhoef, Katherine N. Lemon, A. Parasuraman, Anne L. Roggeveen, Michael Tsiros, Leonard A. Schlesinger - Journal of Retailing 2009 被引用: 3,016
- Consumer Connectivity in a Complex, Technology-enabled, and Mobile-oriented World with Smart Products
著者: Peter C. Verhoef, Andrew T. Stephen, P.K. Kannan, Xueming Luo, Vibhanshu Abhishek, Michelle Andrews, Yakov Bart, Hannes Datta, Nathan M. Fong, Donna L. Hoffman, Mantian Hu, Tom Novak, William Rand, Yuchi Zhang - Journal of Interactive Marketing 2017 被引用: 257
- Marketing perspectives on digital business models: A framework and overview of the special issue
著者: Peter C. Verhoef, Tammo H.A. Bijmolt - International Journal of Research in Marketing 2019 被引用: 210
- Leveraging synergy to drive digital transformation: A systems-theoretic perspective
著者: Dinh Khoi Nguyen, Thijs L. J. Broekhuizen, John Qi Dong, Peter C. Verhoef - Information & Management, Inf. Manag. 2023 被引用: 55
- Challenges and Opportunities in Multichannel Customer Management
著者: Scott A. Neslin, Dhruv Grewal, Robert Leghorn, Venkatesh Shankar, M.L. Teerling, Jacquelyn S. Thomas, Peter C. Verhoef - Journal of Service Research 2006 被引用: 1,128
- Challenges and solutions for marketing in a digital era
著者: Peter S. H. Leeflang, Peter C. Verhoef, Peter Dahlström, Tjark Freundt - European Management Journal 2014 被引用: 752
- Customer Engagement as a New Perspective in Customer Management
著者: Peter C. Verhoef, Werner Reinartz, Manfred Krafft - Journal of Service Research 2010 被引用: 1,010
- Loyalty Formation for Different Customer Journey Segments
著者: Dennis Herhausen, Kristina Kleinlercher, Peter C. Verhoef, Oliver Emrich, Thomas Rudolph - Journal of Retailing 2019 被引用: 232
- Good, better, engaged? The effect of company-initiated customer engagement behavior on shareholder value
著者: Sander F. M. Beckers, Jenny van Doorn, Peter C. Verhoef - Journal of the Academy of Marketing Science 2017 被引用: 291
- Business value of SME digitalisation: when does it pay off more?
著者: Nicolai Etienne Fabian, John Qi Dong, Thijs L. J. Broekhuizen, Peter C. Verhoef - European Journal of Information Systems, Eur. J. Inf. Syst. 2023 被引用: 51
- Multichannel customer management: Understanding the research-shopper phenomenon
著者: Peter C. Verhoef, Scott A. Neslin, Björn Vroomen - International Journal of Research in Marketing 2007 被引用: 983
- Willingness to pay for organic products: Differences between virtue and vice foods
著者: Jenny van Doorn, Peter C. Verhoef - International Journal of Research in Marketing 2011 被引用: 466
- The Showrooming Phenomenon: It's More than Just about Price
著者: Sonja Gensler, Scott A. Neslin, Peter C. Verhoef - Journal of Interactive Marketing 2017 被引用: 310
- Consumer Perception and Evaluation of Waiting Time: A Field Experiment
著者: Gerrit Antonides, Peter C. Verhoef, Marcel van Aalst - Journal of Consumer Psychology 2002 被引用: 211
- The Effect of Relational Constructs on Customer Referrals and Number of Services Purchased from a Multiservice Provider: Does Age of Relationship Matter?
著者: Peter C. Verhoef, Philip Hans Franses, Janny Hoekstra - Journal of the Academy of Marketing Science 2002 被引用: 714
- Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Customer Share Development
著者: Peter C. Verhoef - Journal of Marketing 2003 被引用: 1,473
- Multichannel Shopper Segments and Their Covariates☆
著者: Umut Konuş, Peter C. Verhoef, Scott Neslin - Journal of Retailing 2008 被引用: 569
- The impact of brand equity and the hedonic level of products on consumer stock-out reactions
著者: Laurens Sloot, Peter C. Verhoef, Philip Hans Franses - Journal of Retailing 2005 被引用: 278
- Where’s Waldo? A framework for quantifying the privacy-utility trade-off in marketing applications
著者: Gilian R. Ponte, Jaap E. Wieringa, Tom Boot, Peter C. Verhoef - International Journal of Research in Marketing 2024 被引用: 17
- Dynamic Effects of Social Influence and Direct Marketing on the Adoption of High-Technology Products
著者: Hans Risselada, Peter C. Verhoef, Tammo H.A. Bijmolt - Journal of Marketing 2013 被引用: 215
- Understanding consumers’ multichannel choices across the different stages of the buying process
著者: Sonja Gensler, Peter C. Verhoef, Martin Böhm - Marketing Letters 2012 被引用: 212
