Sharon E. Beatty
1985–2014 年に発表
- 30
- 論文数
- 18,670
- 被引用数
- 30
- h 指数
- 30
- i10 指数
被引用数
引用元
国・地域
機関
分野
- Business, Management and Accounting42.8%
- Social Sciences31.3%
- Decision Sciences11.4%
- Computer Science7%
- Psychology3.4%
- Economics, Econometrics and Finance0.7%
- その他3.4%
トピック
- Digital Marketing and Social Media16.1%
- Customer Service Quality and Loyalty12.6%
- Technology Adoption and User Behaviour12.1%
- Consumer Behavior in Brand Consumption and Identification9%
- Consumer Retail Behavior Studies6.8%
- Consumer Market Behavior and Pricing2.2%
- その他41.2%
共著者
- Michael A. Jones6
- Gianfranco Walsh5
- David L. Mothersbaugh4
- Kristy E. Reynolds4
- Lynn R. Kahle4
- Edward Shiu3
- Pamela M. Homer3
- Seungoog Weun3
- Robert M. Morgan2
- Shekhar Misra2
- Shiri D. Vivek2
- Sijun Wang2
- William Foxx2
- Betsy Bugg Holloway1
- Charles J. Stewart1
- Jaebeom Suh1
- Liliana L. Bove1
- Louise M. Hassan1
- M. Elizabeth Ferrell1
- Mahn Hee Yoon1
- Nina Michaelidou1
- Paul R. Jackson1
- Salil Talpade1
- Scott M. Smith1
全論文
- Customer Engagement: Exploring Customer Relationships Beyond Purchase
著者: Shiri D. Vivek, Sharon E. Beatty, Robert M. Morgan - The Journal of Marketing Theory and Practice 2012 被引用: 2,011
- The impact of service failure severity on service recovery evaluations andpost‐recovery relationships
著者: Seungoog Weun, Sharon E. Beatty, Michael A. Jones - Journal of Services Marketing 2004 被引用: 571
- Disclosure Antecedents in an Online Service Context
著者: David L. Mothersbaugh, William Foxx, Sharon E. Beatty, Sijun Wang - Journal of Service Research 2011 被引用: 254
- Switching barriers and repurchase intentions in services
著者: Michael A. Jones, David L. Mothersbaugh, Sharon E. Beatty - Journal of Retailing 2000 被引用: 1,561
- A Generalized Multidimensional Scale for Measuring Customer Engagement
著者: Shiri D. Vivek, Sharon E. Beatty, Vivek Dalela, Robert M. Morgan - The Journal of Marketing Theory and Practice 2014 被引用: 693
- External Search Effort: An Investigation Across Several Product Categories
著者: Sharon E. Beatty, Scott M. Smith - Journal of Consumer Research 1987 被引用: 1,304
- Celebrity spokesperson and brand congruence
著者: Shekhar Misra, Sharon E. Beatty - Journal of Business Research 1990 被引用: 601
- Service Failure in Online Retailing
著者: Betsy Bugg Holloway, Sharon E. Beatty - Journal of Service Research 2003 被引用: 462
- Why customers stay: measuring the underlying dimensions of services switching costs and managing their differential strategic outcomes
著者: Michael A. Jones, David L. Mothersbaugh, Sharon E. Beatty - Journal of Business Research 2002 被引用: 906
- Service worker role in encouraging customer organizational citizenship behaviors
著者: Liliana L. Bove, Simon Pervan, Sharon E. Beatty, Edward Shiu - Journal of Business Research 2008 被引用: 507
- The Positive and Negative Effects of Switching Costs on Relational Outcomes
著者: Michael A. Jones, Kristy E. Reynolds, David L. Mothersbaugh, Sharon E. Beatty - Journal of Service Research 2007 被引用: 442
- Customer-based corporate reputation of a service firm: scale development and validation
著者: Gianfranco Walsh, Sharon E. Beatty - Journal of the Academy of Marketing Science 2007 被引用: 882
- Customer benefits and company consequences of customer-salesperson relationships in retailing
著者: Kristy E. Reynolds, Sharon E. Beatty - Journal of Retailing 1999 被引用: 1,017
- Signaling the trustworthiness of small online retailers
著者: Sijun Wang, Sharon E. Beatty, William Foxx - Journal of Interactive Marketing 2004 被引用: 281
- Customer-sales associate retail relationships
著者: Sharon E. Beatty - Journal of Retailing 1996 被引用: 852
- Emotions, store-environmental cues, store-choice criteria, and marketing outcomes
著者: Gianfranco Walsh, Edward Shiu, Louise M. Hassan, Nina Michaelidou, Sharon E. Beatty - Journal of Business Research 2010 被引用: 234
- The involvement—commitment model: Theory and implications
著者: Sharon E. Beatty, Pamela M. Homer, Lynn R. Kahle - Journal of Business Research 1988 被引用: 477
- A relationship customer typology
著者: Kristy E. Reynolds, Sharon E. Beatty - Journal of Retailing 1999 被引用: 255
- Development and Validation of the Impulse Buying Tendency Scale
著者: Seungoog Weun, Michael A. Jones, Sharon E. Beatty - Psychological Reports 1998 被引用: 205
- Impulse buying: Modeling its precursors
著者: Sharon E. Beatty, M. Elizabeth Ferrell - Journal of Retailing 1998 被引用: 1,062
- Examining the Antecedents and Consequences of Corporate Reputation: A Customer Perspective
著者: Gianfranco Walsh, Vincent‐Wayne Mitchell, Paul R. Jackson, Sharon E. Beatty - British Journal of Management 2008 被引用: 616
- Adolescent Influence in Family Decision Making: A Replication with Extension
著者: Sharon E. Beatty, Salil Talpade - Journal of Consumer Research 1994 被引用: 465
- The product-specific nature of impulse buying tendency
著者: Michael A. Jones, Kristy E. Reynolds, Seungoog Weun, Sharon E. Beatty - Journal of Business Research 2003 被引用: 443
- Alternative hierarchies of the attitude-behavior relationship: The impact of brand commitment and habit
著者: Sharon E. Beatty, Lynn R. Kahle - Journal of the Academy of Marketing Science 1988 被引用: 343
