An attributional explanation of individual resistance to the introduction of information technologies in the workplace

著者: Mark J. Martinko, Robert W. Zmud, John W. Henry - Behaviour and Information Technology 1996 被引用: 242

Abstract This article proposes an attributional explanation for individual resistance (or acceptance of) information technology. The focus of the article is on the dynamic process of how individuals make attributions for failed as well as successful experiences with information technology and how this process influences individual resistance of new or changing information technologies. Procedures for decreasing individual resistance to (and, hence, increasing acceptance and use of) information technologies are suggested.