Customization or Conformity? An Institutional and Network Perspective on the Content and Consequences of TQM Adoption

著者: James D. Westphal, Ranjay Gulati, Stephen M. Shortell - Administrative Science Quarterly 1997 被引用: 1,463

James D. Westphal, Ranjay Gulati, Stephen M. Shortell, Customization or Conformity? An Institutional and Network Perspective on the Content and Consequences of TQM Adoption, Administrative Science Quarterly, Vol. 42, No. 2 (Jun., 1997), pp. 366-394