DEALING WITH DISCREPANT EXPECTATIONS: RESPONSE STRATEGIES AND MANAGERIAL EFFECTIVENESS.

著者: Anne S. Tsui, Susan J. Ashford, Lynda St. Clair, Katherine Xin - Academy of Management Journal 1995 被引用: 265

This study examined the relationship between four strategies for managerial responses to the discrepant expectations of constituents and managerial effectiveness as perceived by superiors, subordin...